Your privacy is important to us. Read our privacy policy below to know how your information is kept safe by us.

Introduction

Infinijith Apps & Technologies (P) Ltd ("Infinijith", "we", "us") provides AI-powered software development, design, and digital services from Coimbatore, Tamil Nadu. This Privacy Policy explains how we collect, use, disclose, retain, transfer, and protect personal data when you interact with our website, forms, communications, products, or related services.

Registered office: 1st Floor, Kayalvizhi Complex, Erode Main Road, Karattur, Gobichettipalayam - 638476, Tamil Nadu, India.

This policy is intended to address applicable privacy obligations including the Digital Personal Data Protection Act, 2023 and rules made under it, the EU/UK GDPR where applicable, and other privacy laws that may apply to our services.

Personal Data We Collect

We may collect information that you submit directly, including your name, email address, phone number, company name, project details, resume or CV files, and any message sent through our forms. We also collect limited technical information such as IP address, browser type, device information, page usage, and cookie or analytics data.

In some cases, we may also receive data from email conversations, support interactions, live chat, lead forms, job applications, or business communication tools used to help us respond to your enquiry.

We may also collect information when you request a proposal, sign up for updates, submit a support request, use chat features, or interact with pages that use embedded forms, maps, analytics, or third-party content.

Purposes and Lawful Basis

We process personal data only for specific business, service, security, compliance, and consent-based purposes. The table below explains the main processing activities and legal basis we rely on.

Cookies and Analytics

We use strictly necessary cookies for core website functions, security, and consent preference storage. Where required by law, we use analytics, preference, and marketing cookies only after consent. In other regions, these optional cookies may be enabled by default, and you can reject or change them at any time through our cookie preference controls or your browser settings.

Our cookie categories include strictly necessary, preference, analytics, and marketing cookies. You can withdraw or change non-essential cookie consent through the site's cookie preference controls, through the footer Cookie Preferences link, or by adjusting your browser settings.

For more detail, read our Cookies Policy.

Disclosure of Personal Data

We do not sell your personal data. We may share personal data with trusted service providers that help us host the website, secure forms, manage CRM records, operate live chat, send and receive business email, measure analytics, provide AI-assisted resume parsing or internal workflows, process SaaS payments where enabled, or deliver contracted services.

We may also disclose information where required by law, to protect our rights, users, or systems, or as part of a business transaction such as a merger, acquisition, financing, restructuring, or sale of assets. Any such transfer will be handled with appropriate safeguards and notice where required.

Service Providers and Recipients

The providers below may process personal data for us when the relevant website feature, product feature, internal workflow, or client service is enabled. We review providers periodically and may update this list as tools change.

Cross-Border Data Transfers

Because we are based in India and use cloud hosting, analytics, CRM, communication, form-protection, and AI service providers, personal data may be transferred to or accessed from India, the United States, the EEA, the UK, and other countries where our providers operate.

For EU/UK personal data, we rely on appropriate safeguards such as Standard Contractual Clauses, UK-approved transfer mechanisms, vendor data processing terms, transfer assessments where required, and security controls. For Indian personal data, we transfer data in line with the DPDP Act, 2023 and applicable rules or government notifications when they apply.

Where a customer contract includes separate data processing terms, those terms may provide additional transfer safeguards for project data.

Retention and Security

We retain personal data only for as long as needed for the purpose for which it was collected, including to respond to enquiries, manage recruitment, deliver services, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, and protect our systems. Retention periods vary by record type and are reviewed periodically. Where law requires a specific retention period, we retain the relevant records for that period.

We use reasonable administrative, technical, and organizational safeguards to protect data, including access controls, secure hosting practices, encrypted transport where supported, spam prevention, and vendor security review. No online system is fully secure, so we continue to review controls as systems and risks change.

AI and Automated Processing

Infinijith builds AI-powered products and may use AI-assisted tools in service delivery, internal review, support, content drafting, code assistance, proposal preparation, or client-approved product workflows. We also internally use the OpenAI API to help parse resumes submitted through our recruitment forms. If personal data is submitted to an AI API, we limit the data to what is reasonably needed for the service, feature, or internal workflow.

Unless we clearly tell you otherwise and obtain any required consent, we do not permit personal data submitted through our website, resume workflows, or service workflows to be used to train public AI models. We configure available provider controls and contractual terms to restrict training and retention where applicable.

We do not make solely automated decisions using website personal data that produce legal effects or similarly significant effects without appropriate human review.

India DPDP Rights and Grievance Officer

If you are a Data Principal in India, you may have rights under the Digital Personal Data Protection Act, 2023 and applicable rules, including the right to access information about your personal data, request correction, completion, updating, or erasure, withdraw consent where processing is based on consent, nominate another person to exercise rights where permitted, and raise a grievance.

Privacy and Grievance Officer: Privacy and Grievance Officer, Infinijith Apps & Technologies (P) Ltd. Email: privacy@infinijith.com. Postal contact: 1st Floor, Kayalvizhi Complex, Erode Main Road, Karattur, Gobichettipalayam - 638476, Tamil Nadu, India.

We aim to respond to privacy requests and grievances within 30 days after receiving the request and any information needed to verify identity or understand the request. If we decline a request, we will explain the reason where required by law. If you are not satisfied with our response, you may escalate to the Data Protection Board of India or another applicable authority when available under law.

EU, UK, and Other Privacy Rights

Depending on your location, you may have rights to access, correct, delete, restrict, object to, withdraw consent, request portability, or complain to a supervisory authority. For EU/UK users, we generally respond within one month unless an extension is permitted by law.

If we need to verify your identity before responding, we may ask for limited information to confirm that the request is legitimate. If a request is refused or limited because of legal, security, contractual, or rights-related reasons, we will explain the reason where required and tell you how to escalate.

EU and UK users may complain to their local data protection authority, including the ICO in the UK or the relevant EU supervisory authority. Indian users may escalate eligible grievances to the Data Protection Board of India when the applicable legal mechanism is available.

Children's Privacy

Our services are not directed to children under 18, or the applicable age of majority in your jurisdiction if different. We do not knowingly collect children's personal data without appropriate consent or authorization where required by law.

If a parent or guardian believes a child has submitted personal data through our website, we should be contacted so we can review and remove it where appropriate.

Do Not Sell or Share for Cross-Context Advertising

We do not sell personal data. We also do not knowingly share personal data for cross-context behavioral advertising unless we provide the required notice and choice under applicable law.

Changes to This Policy

We may update this policy from time to time to reflect changes in our practices, services, or legal requirements. The latest version will always be posted on this page with the updated effective date.

Contact Information

If you have questions about this policy, want to make a privacy request, or need to raise a grievance, contact privacy@infinijith.com or use our Contact Us page. Commercial enquiries should continue to use sales@infinijith.com.